Shipping policy

At Pantaloons Wholesale, we aim to deliver your orders quickly, safely, and transparently. Please review our shipping policy below to understand how we handle deliveries across India.

📦 Delivery Coverage

We ship across all major cities and towns in India through our trusted courier and logistics partners.

⏱️ Estimated Delivery Time

  • Orders are usually processed within 1–2 business days.

  • Delivery typically takes 3–4  business days, depending on your location.

  • Remote or rural areas may take a bit longer due to logistical constraints.

📦 Open Box Delivery

We offer Open Box Delivery on all orders:

  • The delivery executive will open the package in front of you.

  • You can inspect the product for quality, size, and condition.

  • If you're not satisfied, you can return the product immediately at your doorstep.

  • You’ll receive an instant refund on the spot — no hassle, no waiting.

💰 Shipping Charges

  • Free Shipping on all prepaid orders above ₹[insert minimum value, e.g., ₹999].

  • A small shipping fee may apply for Cash on Delivery (COD) or low-value orders, which will be clearly shown during checkout.

📍Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email. You can track the status of your order in real-time using the link provided.

🚫 Delivery Delays

While we strive for on-time delivery, delays can occur due to:

  • Weather conditions

  • High-demand periods (festivals, sales)

  • Government restrictions or lockdowns

We will keep you informed of any delays and provide updated timelines when necessary.

📦 Damaged or Missing Packages

  • If your package is damaged or an item is missing, please notify us within 24 hours of delivery.

  • We’ll investigate the issue and offer a suitable resolution — refund, replacement, or credit.

📞 Need Help?

For any shipping-related questions, please contact our support team: